Frequently Asked Questions

Frequently Asked Questions

About My Stone World

  • What is My Stone World? My Stone World is your premier destination for exquisite marble products. We specialize in crafting stunning pieces that elevate your living spaces, offering a diverse range from classic to contemporary styles to suit every taste.

  • What makes My Stone World's marble products unique? We're dedicated to providing the highest quality marble products. Our skilled artisans meticulously select the finest marble slabs and employ traditional techniques to create stunning pieces that are both beautiful and durable, ensuring lasting elegance for your home.

  • Where are you located? My Stone World is based in Stafford, Texas. While we operate primarily online, we're dedicated to serving clients across the region and beyond.

  • How can I contact My Stone World? You can reach our customer support team via email: sales@mystoneworld.com or call us at 877-474-6334.

Our Marble Products

  • What types of marble products do you offer? We offer a diverse range of exquisite marble products, including sinks, countertops, lamps, vases, fountains, bathtubs, and many more! Our collection caters to various styles, from classic elegance to contemporary designs.

  • How do you ensure the quality of your marble? Quality is our top priority. Our artisans meticulously select only the finest marble slabs, examining them for purity, veining, and structural integrity. We then use traditional, time-honored techniques to cut, shape, and finish each piece, guaranteeing both beauty and durability.

  • Do you offer custom marble designs? Absolutely! We love bringing your vision to life. Contact us to discuss your custom marble project, and our artisans will work with you to create a unique piece.

  • Do your products vary? Yes, due to the natural origin of marble, each of our products is unique. Marble is a natural stone formed over millions of years, meaning variations in veining, color saturation, patterns, and natural fissures are inherent characteristics. These variations are what give each piece its distinct beauty and character, ensuring your marble product is truly one-of-a-kind. We strive to provide accurate representations in our product images, but please expect slight differences.

Ordering

  • How do I place an order for your marble products? Placing an order is simple! You can browse our online catalog and add items to your cart, or for custom projects, please contact us directly to discuss your needs.

  • Do you ship nationwide? Yes, we do!

  • What is the typical lead time for an order? Lead times can vary depending on the product and customization. We'll provide an estimated delivery or completion time when you place your order.